Privacy Policy

Privacy Policy

Introduction

Welcome to http://car-body-repair-service.collision-talk.com (referred to as ‘the Company’ or ‘we’). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party websites, apps, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, so we encourage you to review them when visiting such external resources.

Processing Activities

This Privacy Policy guides our practices when users:

  1. Utilize our applications and online services as authorized users.
  2. Visit our websites linked to this statement.
  3. Engage with us through communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. The types of information we gather include:

  1. Account Information: Details related to your user account creation and management, such as username, email address, and password.
  2. Payment Information: Transaction details required for processing payments, including credit/debit card numbers, expiration dates, and security codes.
  3. Financial Information: Data associated with your financial accounts, such as bank account information used for direct deposits or billings.
  4. Purchase Information: Records of products or services purchased from us, including order history, quantities, and prices.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data collected through our mobile applications.
  6. Location Data: Geographic coordinates captured when you use our location-based services or provide consent for sharing your location.
  7. Feedback: Your opinions and insights provided through surveys, reviews, or direct feedback forms.
  8. Social Media Information: Details obtained from social media platforms when users choose to log in through these accounts on our sites.
  9. Product Information: Data related to products you interact with, including preferences, usage patterns, and ratings.

We collect this data through various means, including direct user input, tracking technologies (like cookies), analytics tools, and third-party service providers.

Cookies

Cookies are small text files stored on your browser or device when you visit our websites or use our applications. They serve multiple purposes, ensuring an improved user experience while providing valuable insights for optimization:

  1. Strictly Necessary Cookies: These ensure basic functionalities like login sessions and website navigation.
  2. Preference Cookies: Tailored settings and preferences are saved to personalize your experience.
  3. Analytics Cookies: Used to collect statistical data about your usage of our sites, helping us improve their performance and content.

Users have the option to control non-essential cookies through our Cookie Manager, allowing for greater transparency and choice regarding data collection.

Retention and Deletion

The length of time we retain personal data depends on the purpose for its collection and the legal requirements applicable to us. We adhere to data minimization principles, keeping only the data needed for legitimate business operations or as required by law. Once the purposes for data retention are fulfilled, we securely delete or anonymize the information.

Security Measures

We implement robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy and security standards.
  • Regular reviews and updates of our security protocols to adapt to evolving threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from minors, and we have taken steps to ensure that such information is not collected or stored on our platforms.

Your Rights (Subject to Local Privacy Laws)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction on processing.
  • Data portability.
  • Objection to the use of your data for specific purposes.
  • Non-discrimination in our services based on your exercise of privacy rights.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team using the information provided below. We will respond promptly and in accordance with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review these changes regularly.

Contact Information

For any privacy-related inquiries, requests for information, or unsubscription, please reach out to us via: